Return and Refund
Return & Refund Policy
At Pulp & Pixels, we value your satisfaction and strive to ensure a smooth shopping experience. Please read our return and refund policy carefully before making a purchase.
Eligibility for Returns & Refunds
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Your order will be replaced and exchanged will delivered within 3 days
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In case the delivered item is wrong or damaged, you must provide clear photo or video proof showing the issue.
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Proof should be sent via email to pulpandpixels@gmail.com or WhatsApp
Timeframe
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All return requests must be made within 3 days from the date of delivery.
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Requests made after 3 days will not be eligible for a return or refund.
Return Process
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Contact us via email or WhatsApp within 3 days of delivery.
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Provide your order details along with photo or video evidence of the wrong or damaged item.
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Once verified, we will guide you through the return process.
Refund Process
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Upon receiving and verifying the returned item, a full refund will be issued to your original payment method.
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Refund processing time may vary depending on your payment provider.
Note:
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Items without valid proof of wrong or damaged delivery will not be accepted for return.
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Products must be returned in their original condition and packaging.